tronixkart Return & Refund Policy

Return & Refund Policy

tronixkart will accept return of merchandise subject to the terms and conditions as mentioned below:

  • Customer Support Team must be contacted to obtain a RMA (Return Material Authorization) prior to despatch of material.
  • For all returns, not falling within the manufacturer warranties, returns must be made within 5 days from the date of invoice.
  • Return of material must be accompanied by the original invoice details, alongside document citing reason for return.
  • Freight charges associated with the returns must be borne by the customer(s). C.O.D returns are not accepted.
  • When tronixkart purchases / procures a product specifically for you, the orders will be accounted under the Non cancellable and non returnable basis (NCNR).
  • Military and Space grade products procured from semikart.com will be accounted under the non cancellable and non returnable basis (NCNR)
  • Returns of materials relating to manufacturer warranties are subject to terms and conditions as applicable to the manufacturer’s warranty and applicable manufacturer return policy.
  • By returning material to semikart.com you represent and warrant that the returned product purchased from semikart.com is not counterfeit or otherwise non-conforming and does not violate the semikart.com counterfeit policy.
  • Any ESD sensitive product returned that has not been handled properly will not be eligible for credit.

 

Freight & Shipment Damages:

Customer service Executive must be contacted to obtain a RMA (Return Material Authorization) prior to despatch of material.